Gymcline Privacy Policy

Release date of this edition: 2022-08-23

Effective date: 2022-08-23

Overview

Respected User

Developer ORION ELECTRONICS LONDON (hereinafter referred to as "Gymcline" or "we") is committed to protecting your privacy and complying with relevant information protection and privacy laws. This privacy policy is designed to help you understand the information collected when you use our products and services, and how we process and use them. If you have any other questions after reading this privacy policy, please contact us at the email address listed at the end of the article.

The specific content includes:

1.The type of information we collect.

2.How to use your information

3.How to share your information

4.Third Party Service Provider

5.Security

6.Data Transmission

7.Data Retention

8.Your Rights

9.The privacy of minors/children

10.Update of Privacy Policy

11.Contact US


 

1.The type of information we collect

When you use our products and services, we may collect the following types of information.

Account information: If you create an account on our app, you may need to provide the country or region, email address, password, date of birth, gender, height, and weight. You can also choose to provide other information, such as nickname, weight goal, step goal.

Sports health-related information: such as steps, distance, speed, exercise duration, calories, sleep duration, heart rate, blood pressure, blood oxygen, body temperature, walking time, exercise types, detailed exercise records for each exercise type, medals (our You will be awarded corresponding virtual medals according to your sports situation) and so on.

Location information: When you use certain location-based services, such as starting outdoor sports mode, checking the weather, and selecting your area, GPS positioning information will be used. If you do not allow us to call the GPS function of your phone, we will not collect this information.

Equipment and application information: When you use our equipment and applications, we will obtain your equipment and application information, such as user configuration data, device MAC address, device version number, serial number, firmware version, language, APP version , Mobile phone system version, device configuration, IP address, network type, device identification and other information.

Service information: When you use the various functions of the Gymcline device and application, you can submit some service information. For example, reminder settings or exercise records. If you use the call reminder function, we may read your call status and address book, but we will not store your communication information; when you use the message notification function, we may access the information notification status of third-party applications, Our device will temporarily store your information content; if you use the music control function, we may read music switch information, such as song playback, song status, but we will not store this information.

Feedback information: If you have any questions or suggestions about our products and services, you can give us feedback through "My>Feedback". Through this function, we will collect the feedback questions you send to us, as well as your contact information (if you provide it). This information will be used to let us better understand the problem you are experiencing and contact you.

Log information: If you use our device or application, we will collect some usage data, such as creating or logging in to your account, account and device pairing, the number of device restarts, network usage information, system errors, system crashes, System restart, system upgrade status, etc. Your latest log information within 7 days will be automatically stored locally on your phone, and the old log information will be automatically deleted. We will not actively collect your log information.

Other information: We may also collect other types of information, which are not directly or indirectly related to individuals, but are aggregated, anonymous or de-identified.

2.How to use your information

We will use the collected information for the following purposes:

To provide you with, process, maintain, improve and develop our products and/or services, including some after-sales, customer support and services on your device;

When communicating with you, we will use your information to send you service notifications when necessary, and reply to you when you contact us;

Store and maintain your information in accordance with our service content or legal obligations;

To provide you with limited services without communicating with our servers.

Use of non-personal data

We will collect some log information that does not involve personal data, such as the error code of the device (restart) hardware problem, the error code and log of the device restart, the log of the Bluetooth connection of the application, the user's device and application usage after anonymization Information such as the situation (if you choose to join) is analyzed as a whole to fix errors, monitor usage and optimize our services.

3.How to share your information

Except for your consent, we promise not to sell your personal information to any other third party for processing for any purpose. We will seek your explicit consent to share any personal data and sensitive personal data. We will not disclose or transfer your personal information to any unaffiliated third party unless:

To respond to your request, for example, if you authorize sharing of your personal information to a third-party device or platform, we will follow your request to share your information, such as steps, distance, height, weight, heart rate, calories and other exercise data Share with third parties. Please read the privacy policies of these third-party devices or platforms, because your activities on third-party devices or platforms will no longer be subject to this privacy agreement;

We may share your personal information in the following situations:

a).With service providers: We may share your personal information with service providers to monitor and analyze our use of services, for example, to process payment on third-party websites after you visit our services, and You contact.

b).With business partners: We may share your information with our business partners to provide you with certain products and services.

4.Third Party Service Provider

We may hire a third party to help us realize Gymcline services, and you can choose whether to use third-party services. When you choose to use a third-party service, the third party may collect your information. Therefore, we strongly recommend that you take the time to read the privacy policy of providing third-party services, just like reading our policy. We are not responsible for how third parties use the personal information they collect from you, nor can we control their use. Service providers can only access your personal data to implement Gymcline services on our behalf, and are obliged not to disclose or use it for any other purposes:

   Weather push service provider

If your device supports the weather push function, your location information will be sent locally to the weather service provider (Hefeng Internet Technology (Beijing) Co., Ltd.) to obtain weather information in your area. You can stop this sharing at any time by turning off the weather push function at "Device>Device Settings>Weather Push". After your personal information is anonymized, it will not be used to identify or locate you personally.

   Cloud storage service provider

In the Gymcline service, the service provider that provides cloud storage is Amazon Web Services Computing Co., Ltd. When you choose to store your data on the cloud, your personal data is uploaded to the Amazon Web Services. For specific data storage conditions, please refer to Amazon Web Services privacy policy.

5.Protective measures

We are committed to ensuring the security of your personal information. We will take all practical steps to protect your personal information, including encryption, identity verification tools, and secure servers. In order to prevent unauthorized access, disclosure or other similar risks, we will take reasonable administrative, technical and physical protection measures and make all reasonable efforts to protect your personal information. However, you should be aware that we cannot 100% guarantee the security or confidentiality of the information you provide to us.

6.Data Transmission

Currently, Gymcline rents servers from various locations provided by Amazon Web Services. Generally, the data of local residents is only stored on servers in the local jurisdiction and will not be transmitted across borders. With your consent, we may transfer your data across borders in accordance with applicable laws. At the same time, we will take appropriate protective measures to ensure that all transmissions comply with the requirements of your applicable local data protection laws. You will have the right to be informed of the appropriate protective measures taken by Gymcline to transfer your personal information.

7.Data retention

If you use our products and services, we may collect and store your information. As long as you keep your account, we may store your information forever. However, once you cancel your account or make a deletion request, we will delete or anonymize your information as soon as possible, no later than 90 days from the date of your deletion request.

8.Your Rights

Gymcline promises to respect the confidentiality of your personal information and guarantee that you can exercise your rights. According to this privacy policy and relevant laws and regulations, you have the right to:

Request access to your personal information. The right to access your information held by us. You can directly access your personal information in "My>Personal Information" of the application. If you are unable to perform these operations yourself, please contact us via the contact information below. Upon your request, we will provide free copies of your personal information collected and processed by us. If there are any other requirements for the same information, we may charge corresponding reasonable fees based on applicable laws and actual costs.

Request correction of the personal information we hold about you. You have the right to ask us to correct any incomplete or inaccurate information we hold. At the same time, you can directly correct your personal information in the "My>Personal Information" of the application.

Object to the processing of your personal information. You have the right to choose not to make certain uses and disclosures of your personal information. If you have agreed to Gymcline devices and applications to process your personal information or sensitive personal information, you can withdraw that consent at any time and contact Gymcline for further processing. In order to provide you with our services, we will ask you to provide the personal information necessary to provide you with these services. If you do not provide your personal information, we may not be able to provide you with our products or services.

Request to delete your personal information. If we do not have sufficient reasons to continue processing personal information, you have the right to request us to delete personal information. At the same time, clearing personal data on the cloud, etc.

Request the transfer of your personal information. Where technology permits, we will provide your personal information to you or a third party of your choice in a structured, commonly used machine-readable format. Please note that this right only applies to the information that you initially agreed to our use or that we collected for the execution of the contract.

Withdraw your consent. You have the right to withdraw your consent to the use of your personal information. If you withdraw your consent, we may not be able to provide you with access to certain features of the service. However, your decision to withdraw your consent or authorization will not affect the personal information processing activities previously carried out based on your authorization. You can change the scope of your authorization to continue to collect your personal information or withdraw your authorization by deleting the device, disconnecting the device and the application.

9.Privacy of minors/children

Our products and services are mainly for adults. Without the consent of their parents or guardians, children may not create their own user accounts. For the collection of children's personal data with parental consent, we will only use or disclose this data when permitted by law, the parent or guardian's explicit consent, or is necessary to protect the child. Although local laws and customs have different definitions of children, we treat anyone under the age of 13 as a child. If we find that we have collected children’s personal data without first obtaining verifiable parental consent, we will try to delete the relevant data as soon as possible.

10.Update of Privacy Policy

We will review our privacy policy on a regular basis and may update this privacy policy to reflect our changes to information practices. You understand and agree that if you use the product or service after publishing the updated privacy policy, you will be deemed to have accepted the updated privacy policy. If you do not agree to any part of the privacy policy at any time, then you must immediately stop using the products and services.

11.Contact US

If you have any comments or questions about this privacy policy, or any questions related to the collection, use or disclosure of your personal information by Gymcline, or if you believe that your rights are not fully protected under this privacy policy, please pass Contact us at the following email:
rossrexbrown@gmail.com